DCS — our Swedish partner brand
DeafVirast works with DCS, a Swedish brand, to support accessible communication for Deaf and Hard of Hearing people. DCS offers web and mobile access to sign-language interpreters and communication through video, text and chat.
Communication support for everyday life and healthcare
DCS connects with TeleShëndeti so users can communicate directly with healthcare professionals with sign-language communication support. Contact DeafVirast to discuss your communication needs and access options.
OUR SERVICES
To inspire and empower individuals everywhere.
Our Mission
Leveraging the power of technology, we aim to build inclusive platforms that embrace diversity and break down communication barriers.
We are committed to setting new standards in accessibility—offering innovative solutions that address communication challenges and equipping people with the right tools to excel in their work and enjoy life to the fullest. Our team designs, develops, and hosts cutting-edge communication software for individuals, organizations, and governments worldwide.
Our cloud-based, service-driven solutions are built to strengthen your business processes, deliver equal access to people with disabilities, and create a next-generation call center experience. With the highest level of security, we provide on-demand Voice, Video, Real-Time Text, and Speech-to-Text services—ensuring seamless, reliable, and inclusive communication for all.
Live Video, Voice & Real-Time Text Call Center Solutions
Our advanced cloud-hosted platform is designed for deployment anywhere in the world, delivering a secure, scalable, and fully equipped call center experience. It comes with built-in specialty features such as automated speech-to-text for customers who are hard of hearing, along with real-time language translation services to assist non-native speakers—ensuring clear, effective communication for all.
Our Approach
We harness the power of technology to build platforms that embrace diversity and foster inclusion.
At Deafvirast, innovation is a shared journey. We believe that the need for accessible and effective communication—especially within the Deaf and Hard of Hearing communities—was the driving force behind the creation of our video call center solutions. Our commitment to supporting the telecommunication needs of people with disabilities remains at the heart of everything we do. That’s why we actively seek feedback from the very individuals who use our technology.
Our growth has also been shaped by valuable collaboration with partner organizations, governments, and businesses. Their insights help us refine our services, deliver exceptional quality, and broaden the global dialogue around accessibility, telecommunications, and technological progress.
In essence, our process is straightforward: we strive to deeply understand the business objectives, the product or service requirements, and the unique expectations of customers and end users. When creating solutions for specific communities—such as those who are Deaf or Blind—we engage directly with them to identify essential features and requirements. This ensures that every solution we develop truly meets both organizational goals and the real-world needs of the people it serves.
Services
Our solutions feature a wide selection of products, such as Video Relay Service, Video Remote Interpreting, Deaf-to-Deaf call centres, and remote video assistance tailored for the blind community.
Custom Communication Solutions for People with Disabilities
International Video Relay Service (VRS)
Video Remote Interpreting
Deaf Owned Business or Association PBX Solution
Accessible workplace communication
Custom TTY Solutions
IPCTS/Cart Services
Video Remote Assistance for the Blind (VRA)
Discover how DCS can transform your business
Accessible communication with DCS, our Swedish partner brand.
DeafVirast works with DCS, a Swedish partner brand, to support communication for Deaf and Hard of Hearing people. Through web and mobile access, users can connect with sign-language interpreters and use accessible communication tools in everyday life, at work, and when accessing services.
- Multi-Channel Support: Handle customer queries through audio, video, chat, and real-time text.
- Global Agent Flexibility: Agents can work from anywhere in the world.
- Easy Customer Access: Customers can connect via PSTN, web browsers, or any SIP-compatible video phone.
Accessible workplace communication
DCS helps Deaf and Hard of Hearing people communicate at work through sign-language interpreting and accessible communication tools. Contact DeafVirast to discuss communication support for your organization.
Accessible telehealth through DCS
DCS connects with TeleShëndeti to support accessible healthcare conversations for Deaf and Hard of Hearing people. With sign-language communication support, patients can communicate directly with their healthcare professional, ask questions and discuss the next steps.
The DCS interpreter supports communication. The healthcare professional remains responsible for the consultation and medical advice. Contact DeafVirast to discuss communication requirements and appointment arrangements.
Live Video, Voice & Real-Time Text Call Center Solutions
DeafVirast offers a state-of-the-art, cloud-hosted platform designed for deployment anywhere worldwide. It delivers a highly secure, scalable, and fully featured call center solution tailored to modern communication needs. Our platform comes equipped with advanced features like automated Speech-to-Text services for customers who are hard of hearing, as well as real-time foreign language translation to support communication with non-native speakers.
Key Features of DeafVirast Solution
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Complete integration with VOIP, PSTN, and SMS networks
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Visual IVR and IVVR (Interactive Voice and Video Response) systems
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Visual Call Flow Designer enabling unlimited customizable workflows and validation processes
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Live Video Captcha and DTMF support for enhanced security
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Real-time analysis of network connectivity
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Audio and video recording capabilities for users
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Advanced voice and facial recognition technology
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GPS and location-based verification
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Real-time interaction with a verification agent
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Secure video password validation
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In-call live real-time text communication
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Automated live speech-to-text transcription during calls
DeafVirast helps organizations make everyday communication more accessible for Deaf and Hard of Hearing people. Contact our team to discuss your communication needs.
DCS supports communication through video, text and chat. Contact DeafVirast to discuss sign-language interpreting and accessible communication tools for your team.
Access DCS through web and mobile solutions for communication with sign-language interpreters. Contact DeafVirast for help choosing the right access option.
CONTACT US
Email: info@deafvirast.com